Why is spam filtering necessary

Spam

What is spam

Many internet users complain of spam, that is, unsolicited emails that are usually sent en masse and often contain advertising, but also computer viruses or fraudulent intent.

In Austria, according to Section 107 of the Telecommunications Act 2003 (TKG 2003), sending electronic mail, including SMS, is prohibited if it is sent for advertising purposes without prior consent.

However, prior consent is not required if the following conditions are met at the same time:

  • The sender received the contact information on the occasion of a purchase or a service from the customer
  • The sender uses this data only to advertise similar products and services
  • The recipient has the option of rejecting the sending of the data when the data is collected and each time it is sent
  • The recipient did not refuse the delivery from the outset by entering it in the so-called e-commerce law list at Rundfunk und Telekom Regulierungs-GesmbH (RTR)

What can I do about spam?

There is no complete protection against spam.

However, there are tools, so-called spam filters, which are a good help against spam. Spam filters can be activated in your own e-mail program and / or with your Internet provider.

In addition, it is advisable to take some preventive measures:

  • Set up a second e-mail address on a free Internet service that you use to pass on to people you don't know. If you receive too many spam e-mails via the additional address, simply delete it and register a new one.
  • Spam senders often use programs that automatically search for e-mail addresses on the Internet. You can prevent your email addresses from being found by removing them from your website. Ask your website administrator!

The locally responsible telecommunications office in Austria is responsible for prosecuting spam senders under administrative criminal law. Provided that the sender is traceable, the latter can initiate administrative criminal proceedings.

How can I prevent spam?

Be careful with giving your e-mail address and only publish it if it is necessary. It is advisable to set up an additional e-mail address for free e-mail services. Use your "private" address only for friends, relatives and colleagues. You can then use your second address, for example, for entries in forums and guest books or for registering on a website. If you then receive too many spam e-mails via the second address, simply delete this address or let it expire and register a new address.

Never reply to spam emails, even to complain. You only confirm to the sender that your e-mail address is actually active and that you would only receive more such mailings.

Related Links

Legal bases

Section 107 Telecommunications Act 2003 (TKG 2003)

Last updated: February 5, 2021

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